Promotions
1. Valid until supplies last.
2. To receive this offer, you must be an active VIP subscriber to the Schots newsletter.
3. Trade is excluded from this offer.
4. The following discounts apply as part of this offer:
a) 10% off all Schots-branded products (SKU prefix 'KA'), including clearance items.
b) 5% off all other third-party brands, excluding clearance third-party and the following:
Brodware (BRO), Firefox (FIR), Gemini (GEM), Glen Dimplex (GLD), LightCo (LIG), Robert Gordon (RGP), Two Tease (TTA), Turner Hastings (TUH), and Warranbrooke (WAR).
Brands are identifiable by their SKU prefix or located above the product name on product detail pages online.
5. Discount automatically applied at checkout online.
6. The discount applies to the VIP-marked price. If no VIP price is listed, the discount applies to the RRP (Recommended Retail Price).
7. All items are sold on a first-come, first-served basis.
8. The total discount is calculated on a single transaction and must be paid in full at the time of purchase.
9. Rainchecks are not available unless otherwise stated.
10. Excludes purchases from online marketplaces such as Catch, MyDeal, eBay, Amazon, and Temple & Webster.
11. Ownership of all goods remains with Schots Home Emporium until fully paid for.
12. You must collect your goods within seven days of notification that they are ready for collection, unless otherwise agreed. Otherwise, a storage fee of up to $100.00 per week may apply. Please provide 24 hours' notice before pickup.
Schots Home Emporium is not liable for any loss, cost, or damage to your purchases in the following situations:
a) If you fail to collect your goods within 21 days.
b) Once the goods leave our premises.
c) Additional courier fees incurred due to waiting times during loading.
13. These terms and conditions do not affect your statutory rights under the Australian Consumer Law Act 2012.
14. This offer can be used in conjunction with Delivery offers.
15. Valid until Sunday, 27th of April 2025, unless otherwise extended.
Competition Period:
Entries (qualifying $100 spends against sales orders generated during the competition period) open at 12:00 a.m. AEST on 25 February 2025 and close at 11:59 p.m. AEST on 6 April 2025. Entries received outside this period will not be eligible.
Eligibility:
a. This competition is open to Australian residents only.
b. Entrants must be signed up as a Schots VIP (which requires subscribing to the Schots newsletter) or Trade customer at the time of entry and must remain signed up for the duration of the competition.
c. Customers who are not already VIP or Trade members must sign up online or in-store - including subscribing to the Schots newsletter - before placing their order.
d. New VIP sign-ups must create a Schots VIP online account (including Schots newsletter subscription) to validate their entry.
How to Enter:
a. Every $100 spent on products in-store or online during the competition period qualifies as one entry into the draw.
b. Qualifying spend is calculated solely on the product subtotal per order. Shipping fees (including delivery fees), service fees, storage fees, credit memos, and any coupons applied as payment are excluded from this calculation.
c. Entries are unlimited - the more you spend, the more entries you receive.
d. Returns and refunds are excluded from the calculated spend amount - only fully paid sales orders contribute to entry eligibility.
Prize Details:
a. The prize consists of 1 x $20,000 Schots store credit (voucher), which for this promotion, the terms "voucher" and "store credit" may be used interchangeably.
b. The voucher is redeemable either in-store or online; however, it cannot be used across both channels simultaneously.
c. The store credit is not transferable, exchangeable, or redeemable for cash.
d. The voucher expires 12 months from the issue date and must be used within this period.
Winner Selection & Notification:
a. One winner will be chosen at random from all eligible entries.
b. The draw will be conducted by Schots representatives within 14 days of the competition closing date.
c. The winner will be notified via email or phone.
d. If the winner does not respond within 7 days of being contacted, Schots reserves the right to redraw and select a new winner.
e. The name of the winner will be published at www.schots.com.au within 8 days of the draw.
f. The winner will be interviewed live on which products they will spend their voucher on, and this content may be used for marketing purposes.
General Terms:
a. This promotion is not sponsored, endorsed, administered by, or associated with Meta (Facebook or Instagram).
b. By entering, participants agree to Schots' Privacy Policy and acknowledge that if they win, they will be contacted and filmed for content marketing purposes.
c. Schots reserves the right to modify or cancel the competition at any time due to unforeseen circumstances.
1. This offer entitles each customer to one (1) regular coffee free of charge when they visit Schots, for a limited time.
2. To redeem, customers must obtain a coffee card from a Schots team member before placing their order.
3. Offer is limited to one coffee per person, per day.
4. Additional charges apply to larger sizes.
5. This offer is available while supplies last and may be subject to change or withdrawal at any time without notice.
6. The cafe may be closed at times due to operational requirements or unforeseen circumstances, and the offer will not be available during these periods.
7. Offer is valid for in-store customers only and cannot be redeemed online.
8. Not redeemable for cash or credit.
1. All items are sold on a first-come, first-served basis.
2. The total discount is calculated on a single transaction and must be paid in full at the time of purchase.
3. Rainchecks are not available unless otherwise stated.
4. Preorders are included; backorders are excluded from this offer.
5. To receive the 20% VIP discount, you must be a VIP customer. The discount applies to the VIP marked price. If an item doesn't have a VIP price, the discount will be applied to the Clearance or RRP (Recommended Retail Price).
6. To redeem, you must use the promotional code VIP20 at checkout.
7. Excludes purchases from online marketplaces such as Catch, MyDeal, eBay, Amazon, and Temple & Webster.
8. Ownership of all goods remains with Schots Home Emporium until fully paid for.
9. Goods must be collected within seven days of notification that they are ready. Otherwise, a storage fee of up to $100.00 per week may apply. Please provide 24 hours' notice before pickup.
10. Schots Home Emporium is not liable for any loss, cost, or damage to your purchases in the following situations:
a) If you fail to collect your goods within 21 days.
b) Once the goods leave our premises.
c) Additional courier fees incurred due to waiting times during loading.
11. These terms and conditions do not affect your statutory rights under the Australian Consumer Law Act 2012.
12. This offer can be used in conjunction with Delivery offers.
13. Excludes 3rd Party supplied products (non-KA prefix SKU codes).
14. Offer valid until 11:59 AEST Monday, March 10th, or while stocks last.
Qualifying for Summer Rewards Terms & Conditions:
1. Summer Rewards Coupon Code applies only to qualifying orders from 12:00 AM, 12 December 2024, to 11:59 PM, 19 January 2025.
2. Orders made through schots.com.au, phone, and in-store.
3. Customers must be a VIP member and subscribed to VIP marketing communications to receive the coupon code. Unsubscribes will not receive coupon codes.
4. New orders only and excluding any coupon codes used.
5. One coupon per order. Only one coupon will be issued per order during this period per customer. Each customer is eligible for only one coupon tier during this period, regardless of the total spend across multiple transactions.
6. Qualifying coupon tiers are calculated based on the product subtotal only per order, excluding shipping fees, credit memos and any coupons applied as payment.
7. If part of an order that qualified for a Summer Rewards Coupon Code is returned, the coupon value will be adjusted or voided. Eligible returns and refunds will be calculated based on the adjusted order total, excluding the value of the coupon.
8. Customers will be issued their vouchers 10 days after order processing, total billed/invoiced order value over this period will be consolidated and a voucher issued reflecting that. Customers where the total value exceeds $10,000 will be reviewed and issued manually.
Summer Rewards Coupon Tiers:
a. $250 spend = $50 Coupon Code
b. $500 spend = $100 Coupon Code
c. $1,000 spend = $250 Coupon Code
d. $2,000 spend = $500 Coupon Code
e. $3,000 spend = $750 Coupon Code
f. $4,000 spend = $1,000 Coupon Code
g. $5,000 spend = $1,250 Coupon Code
h. $6,000 spend = $1,800 Coupon Code
i. $7,000 spend = $2,100 Coupon Code
j. $8,000 spend = $2,400 Coupon Code
k. $9,000 spend = $2,700 Coupon Code
l. $10,000+ spend = $3,500 Coupon Code
Coupon Code Terms & Conditions:
1. Exclusive offer valid for 183 days (6 months) from the initial send date of your coupon code email.
2. Customers must be a VIP member and subscribed to VIP marketing communications to use the coupon code. Unsubscribes will not receive coupon codes.
3. Coupon cannot be used in conjunction with any other coupon code offer.
4. One-time use only, one coupon per transaction. If the coupon code is applied to an order of lower value, the remaining value of the coupon will expire and cannot be used on a future order or redeemed for cash or refund.
5. Non-refundable. Cannot be redeemed or exchanged for cash or credit.
6. No minimum spends. You can use the code on any item or value excluding shipping fees or coupons.
7. Eligible items returned or cancelled that have been purchased with a coupon will not be refunded. An in-store credit with the original expiry date will be issued.
1. For Victorian metro delivery, free shipping applies to VIP customer orders after discount with a net minimum value of $2,000.00 for customers booking delivery in Schots designated Melbourne, Geelong & Mornington metropolitan postcodes.
2. Interstate (Non-Victorian) and Regional delivery is excluded from the Free Shipping offer.
3. Must be a VIP to qualify for free shipping.
4. Items that require 2 or more people to deliver may attract an excess delivery surcharge (for example iron doors, cast iron and stone baths, large tables, marble mantels, large tile and parquetry orders that do not have a forklift at the receiving end etc). These excess charges will be quoted on a case-by-case basis.
5. Free Shipping offer is only valid for one delivery per order.
6. Free Shipping is subject to Schots standards delivery conditions, delivery days per zone and lead-times.
7. Includes deliveries of Clearance Products.
8. Free shipping is to a property service and applies to ground-floor deliveries only. We retain the right to decline delivery if the site or access is hazardous, inaccessible, tight, or requiring more than 2 men.
9. All orders must be paid for in full at the time of order to qualify for free shipping.
10. Schots reserves the right to cancel the VIP Club promotion at any time without prior notice.
1. Offer valid until 31 Dec 2024 or until items sold out.
2. All Goods are sold on a first-come, first-served basis.
3. Clearance items are Non-returnable for change of mind.
4. Free Delivery is auto-applied at checkout online using code FDFIRECLAYSINKS.
5. Free delivery applies to the sale of Fireclay kitchen sinks (with SKU prefix 'KA'). If purchased with Sink, free delivery apples to Basket wastes and Sink Accessories.
6. Any other items on the sales order will not receive free delivery.
7. Delivery includes courier service only - one man delivery, ground level. No booked day or time. No call in advance of delivery.
8. All goods remain the property of Schots Home Emporium until they are fully paid for.
9. Be aware some delays are unavoidable.
10. Schots Home Emporium is not responsible for any loss, cost or damage incurred by your purchases - a) if you have not collected your goods within 14 days, b) once the goods have left the building (if you pick up), or c) an additional cost imposed by couriers as a result of having to wait to be loaded.
11. Goods delivered by our carriers must be opened and checked within 48 hours, and any damage must be immediately reported to [email protected].
12. Nothing in these terms and conditions will remove any statutory rights you may have under the Australian Consumer Law Act 2012.
1. Entries open at 21 August, 2024, and close at 11:59pm AEST on 21 September, 2024. Entries submitted outside of this time period will not be eligible for consideration.
2. The competition is open to residents of Australia only.
3. To be eligible, entrants must submit a review with an image of a product purchased from Schots Home Emporium through the Yotpo reviews platform upon receiving a review request email invitation.
4. Each review of a product counts as one entry.
5. Users can enter as many times as they like, but each review and image must be unique.
6. Prize consists of 1 x $250 Schots Home Emporium promotion code to be used in-store or online, awarded each month.
7. One winner will be chosen at random by representatives from Schots Home Emporium from all eligible entries by 12pm on 22 September, 2024.
8. Winners will be notified via email and announced on the Schots Home Emporium website by 5pm on 22 September, 2024.
9. Schots Home Emporium promotion code with a credit of $250 will be sent via email by 5pm on 23 September, 2024.
10. Schots Home Emporium promotion code with a credit of $250 must be spent by 11:59pm, 23 September, 2025.
11. This promotion is in no way sponsored, endorsed, administered by, or associated with Yotpo.
1. Entries open at 7pm AEST on 23 July, 2024 and closes at 11:59pm AEST on 4 August, 2024. Entries sent outside of this time period will not be eligible for consideration.
2. Competition is open to residents of Australia only.
3. To be eligible, entrants must follow @schotshome, Like the dedicated competition post, tag at least 2 friends in the comments section of the dedicated competition post, share dedicated competition post to their Instagram story, tagging @schotshome.
4. For a bonus entry, users can comment what the user would put $300 towards at Schots.
5. Users can enter as many times as they like but each Bonus Comment must be unique.
6. Prize consists of 2 x $300 Schots Home Emporium credit to be used in-store or online.
7. Two winners will be chosen at random by representatives from Schots Home Emporium from all eligible entries by 12pm on 5 August, 2024.
8. Winners will be announced on Instagram Competition post and a direct message will be sent to winners by 5pm on 5 August, 2024
9. Schots Home Emporium promotion code with a credit of $300 will be sent via email by 5pm on 6 August, 2024.
10. Schots Home Emporium promotion code with a credit of $300 must be spent by 11:59pm, 6 August, 2025.
11. This promotion is in no way sponsored, endorsed, administered by, or associated with Meta.
Eligibility
1. Minimum Order Value: To qualify for free shipping, your order must include Tradco or Iver items with a total value of $50 AUD or more.
2. Eligible Products: Only Tradco (SKU Prefix: THW) and Iver (SKU Prefix: IVE) items are eligible for this free shipping offer. Other items in your order will not be eligible for free shipping and may incur additional shipping charges.
3. Order Total Calculation: The $50 minimum order value applies only to the Tradco and Iver items. The value of any non-eligible items in your order will not be counted towards the $50 minimum.
Offer Details
1. Free Shipping Method: The free shipping offer applies to standard shipping only. Expedited or express shipping options are not included in this offer and will incur additional charges.
2. Shipping Locations: This offer is available for orders shipped within Australia only. Orders shipped to international addresses are not eligible for free shipping under this offer.
3. Offer Duration: This offer is valid from 30 May 2024 until 16 June 2024, unless extended or terminated earlier at the discretion of Schots Home Emporium
Exclusions and Limitations
1. Non-Eligible Items: Any items that are not Tradco or Iver products are excluded from this free shipping offer. If your order contains non-eligible items, shipping charges will apply to those items.
2. Returns and Exchanges: If you return or exchange any part of your order that results in the total value of Tradco and Iver items falling below $50 AUD, you will no longer qualify for the free shipping offer. In such cases, the original shipping charges may be applied to your order.
3. Combining Offers: This free shipping offer cannot be combined with any other promotional offers, discounts, or coupons.
Eligibility
1. Minimum Order Value: To qualify for free shipping, your order must include Tradco or Iver items with a total value of $100 AUD or more.
2. Eligible Products: Only Castella (SKU Prefix: CAS) items are eligible for this free shipping offer. Other items in your order will not be eligible for free shipping and may incur additional shipping charges.
3. Order Total Calculation: The $100 minimum order value applies only to the Castella items. The value of any non-eligible items in your order will not be counted towards the $100 minimum.
Offer Details
1. Free Shipping Method: The free shipping offer applies to standard shipping only. Expedited or express shipping options are not included in this offer and will incur additional charges.
2. Shipping Locations: This offer is available for orders shipped within Australia only. Orders shipped to international addresses are not eligible for free shipping under this offer.
3. Offer Duration: This offer is valid from 30 May 2024 until 16 June 2024, unless extended or terminated earlier at the discretion of Schots Home Emporium
Exclusions and Limitations
1. Non-Eligible Items: Any items that are not Castella products are excluded from this free shipping offer. If your order contains non-eligible items, shipping charges will apply to those items.
2. Returns and Exchanges: If you return or exchange any part of your order that results in the total value of Castella items falling below $100 AUD, you will no longer qualify for the free shipping offer. In such cases, the original shipping charges may be applied to your order.
3. Combining Offers: This free shipping offer cannot be combined with any other promotional offers, discounts, or coupons.
1. Exclusive offer valid for 60 days from the initial send date of this email.
2. One-time use only. One coupon per transaction.
3. Non-refundable and cannot be exchanged for cash.
4. Cannot be used in conjunction with other discounts or offers - if another offer is running currently, you will be able to add this code at check-out to prioritise the Review Code offer online. For in-store/phone purchases, a customer service team member will apply this code for you. You will need to show/quote your unique code above.
5. Minimum spend $100.
6. Applies only to orders made through schots.com.au, phone & in-store.
7. Coupon code applies to order total.
1. Valid until sold out.
2. All Goods are sold on a first-come, first-served basis.
3. Non-returnable for change of mind.
4. Total value is calculated from one transaction and must be paid for in full on the day of purchase.
5. No Rainchecks unless otherwise specified.
6. Goods not available & placed on the order must be paid in full.
7. Customers must inspect goods before purchase.
8. All goods remain the property of Schots Home Emporium until they are fully paid for.
9. Be aware some delays are unavoidable.
10. Goods must be collected within seven days of notification that the goods are ready for collection. Otherwise, a storage fee of up to $100.00 per week may apply. You must give 24 hours’ notice before pick up.
11. Schots Home Emporium is not responsible for any loss, cost or damage incurred by your purchases - a) if you have not collected your goods within 14 days, b) once the goods have left the building, or c) an additional cost imposed by couriers as a result of having to wait to be loaded.
12. Nothing in these terms and conditions will remove any statutory rights you may have under the Australian Consumer Law Act 2012.
13. Not to be used in conjunction with any other offer.
Coupon Code Qualifying Orders:
1. Orders made through schots.com.au between 24 Jan 2024 - 11.59pm 7 Feb 2024 qualify for a coupon code. Only one coupon will be issued during this period per customer. Multiple transactions do not qualify for multiple coupons.
2. Cancelled & refunded qualifying orders will result in coupon code retrieval.
3. Coupon Code Voucher Tiers:
a. $100-$199.99 spend = $10 Coupon Code
b. $200-$299.99 spend = $20 Coupon Code
c. $300-$399.99 spend = $30 Coupon Code
d. $400-$499.99 spend = $40 Coupon Code
e. $500-$599.99 spend = $50 Coupon Code
f. $600-$699.99 spend = $60 Coupon Code
g. $700-$799.99 spend = $70 Coupon Code
h. $800-$899.99 spend = $80 Coupon Code
i. $900-$999.99 spend = $90 Coupon Code
j. $1000+ spend = $100 Coupon Code
4. Must be a VIP & subscribed to VIP newsletter. Unsubscribes will not receive coupon codes.
5. Coupon codes may take up to 48 hours to send to qualified spenders.
Coupon Code Terms & Conditions:
1. Exclusive online-only offer valid for 183 days (6 months) from the initial send date of your coupon code email.
2. One-time use only. One coupon per transaction.
3. Non-refundable and cannot be exchanged for cash.
4. Cannot be used in conjunction with other discounts or offers - if another offer is running currently, you will be able to add this code in check-out to prioritise this offer online.
5. No minimum spends - can use code on any item (product), excluding Clearance item(s). If code applies to an order of a lower value, remaining code value cannot be redeemed for cash or refundable.
6. Coupon code applies to order total, excluding Clearance products.
7. Cancelled & refunded qualifying orders will result in coupon code retrieval.
1. VIP discount applies storewide and online at www.schots.com.au.
2. Customers must be a registered Schots VIP customer to receive these discounts.
3. By joining our VIP Club you're opting in to receive our EDMs (Electronic Direct Mail), text messages and other promotional material. By "unsubscribing" or "opt-out" of our email or mobile marketing, you revoke access to VIP Club promotions that run from time to time through these channels.
4. Schots (prefix KA) products are sold with up to 30% off RRP as marked.
5. Legend gas fire & accessories, clearance, spare parts, delivery, services, and some 3rd Party locally supplied products (order-in items) are excluded from the VIP discount.
6. Tradco & Iver (prefix THW & IVE) products are sold with up to 15% off RRP as marked.
7. Fienza (prefix FIE) products are sold with up to 15% off RRP as marked. Excludes Washington S Trap Toilet (SKU: FIE60130W).
8. Brodware (prefix BRO) products are sold with up to 10% off RRP as marked.
9. Astra Walker (prefix ASW) products are sold with up to 10% off RRP as marked.
10. Meir (prefix MEI) products are sold with up to 20% off RRP as marked.
11. Castella (prefix CAS) products are sold with up to 15% off RRP as marked.
12. Turner Hastings (prefix TUH) products are sold with up to 10% off RRP as marked.
13. Discount is applicable to product purchases only.
14. No rainchecks.
15. Excludes Marketplace - Catch, MyDeal, eBay, Amazon & Temple & Webster - purchases.
16. All items must be paid for in full at time of purchase to receive VIP Club discounts.
17. May only be used in conjunction with other offers where this is specifically permitted in the other offer.
18. Nothing in these terms and conditions will remove any statutory rights you may have under the Australian Consumer Law Act 2012.
19. Schots reserves the right to cancel the VIP Club promotion at any time without prior notice.
20. The VIP Club is free and available to all retail customers.
1. Trade discount applies in-store, via phone, or email orders to [email protected].
2. Customers must be a registered Schots Trade customer to receive these discounts.
3. By joining our Trade Club you're opting in to receive our EDMS (Electronic Direct Mail), text messages and other promotional material.
4. Schots (prefix KA) products are sold with up to 30% off RRP.
5. 3rd Party locally supplied products (order-in items) are sold with up to a 20% off RRP.
6. Clearance, spare parts, delivery, and services are excluded from receiving any discount.
7. Discount is applicable to product purchases only.
8. No rainchecks.
9. Excludes Catch, MyDeal, eBay, Amazon & Temple & Webster purchases.
10. All items must be paid for in full at time of purchase to receive Trade discounts.
11. May only be used in conjunction with other offers where this is specifically permitted in the other offer.
12. Nothing in these terms and conditions will remove any statutory rights you may have under the Australian Consumer Law Act 2012.
13. Schots reserves the right to cancel the Trade discount at any time without prior notice.
14. The Trade Club is free to join but only is available to trade customers (Architects, Builders, Brick layers, Cabinet installers, Carpenters, Electricians, Engineers, Gas contractors, Interior designers, Joiners, Landscape architects, Painters, Plasterers, Plumbers, including roof plumbers, and Tilers) with an ABN in a trade relevant industry, web presence, or master builder membership.
15. Owner builders are not included in the Trade discount.
Schots Price Match Promise:
If you find an identical stocked item advertised elsewhere for a lower price, Schots will beat this price by 10%.
1. Item must be identical (colour, finish, material, size etc) and from the same distributing supplier.
2. Item must be in stock and currently available to purchase from a competitor at that price.
3. Item must not be from a Schots wholesale customer.
4. Item must be in the same condition (new products only, not samples, damaged or 2nd hand).
5. The customer must provide proof of the advertised lower price to receive the price match. This can be with a URL link to the product page on the competitor's website or a printed catalogue. Schots must be able to verify and validate the quoted price.
6. Prices will only be beaten by 10% if the above criteria are verified. Items from 3rd party suppliers are excluded from the additional 10%, but we will endeavour to beat competitor's pricing. Please see Schots team member for a quote.
7. Prices must be in AUD.
Exclusions: Excludes ordered-in (3rd party) items, items on clearance, items within liquidation sales, trade pricing, commercial quantities, wholesale pricing, member-only deals, pricing errors and delivery costs.
Note: When assessing the price match, we also consider the added cost of delivery to your location (if any). If the identical, in stock product can be purchased and delivered to your location for a total price lower than the one we are offering, we will beat that total price by 5%.
All prices quoted on this website are in Australian Dollars (AUD) only and any online purchases made through this website will be processed in Australian dollars only.
Prices and product availability are subject to change without notice. If an error is made and a product is listed at an incorrect price, Schots shall maintain the right to refund or cancel orders placed at the incorrect price.
Secure online shopping:
All online credit card transactions initiated and processed through this site are processed via Stripe or CBA Powerboard, a secure payment gateway, only the last 4 digits of card numbers will be stored for transaction verification purposes by Schots.
All information passed between this site and the bank's secure payment gateway is done so via a secure connection with 128-bit encryption.
Privacy Policy:
Please see Privacy Policy, for full details on our website privacy policy
Although all care is taken to keep our site up to date all products displayed on this website are subject to availability and you should contact the store on (03) 9482 6400 to check on availability of any product displayed on the website, if you are unsure. In certain circumstances, we may need to reject your order. This may happen where the requested Product is not available or if there is an error in the price or the product description posted on the Site.
Interpretation
- In these conditions: (a) Company and we means Karmy Pty Ltd (ABN 73 753 247 573) trading as Schots Home Emporium which is the seller of the goods. (b) Customer and you means the person or business that purchases goods; (c) Goods means product supplied by the company to the customer; on a made to measure basis; (d) Credit agreement means a credit agreement entered into between the company and the customer for the supply or future supply of goods on credit, (e) completion due date means the date noted on the order upon which it is expected that the goods will be completed and the customer notified to collect the goods. (f) The singular includes the plural and vice versa. (g) Nothing in these conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law 2012) and which by law cannot be excluded, restricted or modified.
General
- Where a customer has a credit agreement the terms relating to that agreement are to apply to the exclusion of this document.
Terms of Sale
- Except for the application of clause 2 all goods sold by the company or services provided by the company are sold or supplied on these terms and conditions.
Payment
- For goods of a value greater than $100 a deposit of 30% will be required at the time of order. The remaining amount must be paid before the customer takes delivery of the goods. 5. For goods of a value of $100 or less the full cash price will be required at the time of order. 6. Sale items must be paid in full at time of order. 7. Goods are sold ex-store and all freight costs are to be borne by the customer. 8. We reserve the right to withhold orders from collection until cheque payments are cleared.
Property
- Property, risk and ownership in the goods passes to the customer upon payment.
Collection of orders
- Subject to clause 12 the company will prepare each order for collection at the company's premises by the customer or their agent or courier as soon as possible after the placement of the order and as soon as each order is ready for collection the company shall notify the customer. Within 7 days of receiving notification that the order is ready for collection, the customer must remove the goods from the company's premises.
- The company reserves the right to make a reasonable charge for storage of goods that are not removed from the company's premises within 7 days of notification that an order is ready for collection.
- If goods are not collected within 14 days of the date upon which you are notified that the goods are ready for delivery the company shall notify you of our intention to dispose of them to recover our costs and shall do so after a further 14 days.
- We will make every effort to have the order filled promptly but we cannot be held responsible for delays due to circumstances beyond our control. In the case of extended delays we will notify you of the delay and negotiate with you whether to proceed with the order or cancel it.
Cancellation
- Except as allowed in clause 12 if you cancel this order, unless we are in breach of contract, we have the right to retain all or part of your deposit to cover expenses incurred up to that time.
Returns
- Goods are not returnable for refund or credit unless defective (Refer to our Refund Policy in store or online here).
Credits
- Credits will expire after 12 months from date of issue.
