Shipping, pickups, deliveries

Shipping, Pickup & Deliveries

Holiday Deliveries (December 2018 - January 2019)

Please ensure to place and book your order(s) for delivery before the following dates to receive your items before Christmas.

1. Local & regional Victoria customers:

  • •  Orders requiring assembly & delivery - Place order & book by Sunday 9th December 2018
  • •  Orders requiring assembly & collection - Place order by Sunday 16th December 2018
  • •  Non-assembled order deliveries - Place order & book by Thursday 20th December.


Note: Final local & regional Victoria deliveries go out Friday 21st December 2018. Bookings re-commence Tuesday 8th January 2019.

2. Interstate customers:

  • •  All orders requiring delivery - Place order & book by Monday 3rd December 2018


Note: Final interstate deliveries go out Monday 10th December 2018. Any order(s) placed after Monday 3rd December 2018 are expected to be booked for deliveries in late January / early February 2019.

Disclaimer: All of the above is valid assuming stock has been flagged as available. For urgent deliveries that fall out of this timeframe please contact our delivery department.

Standard Deliveries

Deliveries take place Monday - Friday during normal business hours, excluding public holidays.

1. For Courier deliveries, the estimated delivery times from despatch are:

  • •  Melbourne - Approximately 1-3 business days
  • •  Sydney, Adelaide - Approximately 2-5 business days
  • •  Brisbane, Perth - Approximately 3-10 business days


Please allow up to 10 business days for rural deliveries.

2. For Furniture Removalist deliveries, Schots Home Emporium offers a convenient home delivery service for our Melbourne Metropolitan customers.

  • •  Melbourne South Suburbs - Tuesdays
  • •  Melbourne North/West Suburbs - Wednesdays
  • •  Melbourne East Suburbs - Thursdays
  • •  Geelong Metro - Fridays


*Please note - Stairs will incur an extra $50 delivery fee.*

3. All Interstate Removalist deliveries have a lead time of 2-4 weeks from despatch, with estimated arrival times provided to customers by the delivery company directly.

Unless specifically quoted our delivery does not include delivery above a ground floor level, unpacking, assembly & arrangement of furniture or removal of packaging or delivery to construction sites. It is the customer’s responsibility to ensure clear access for delivery & that items purchased will fit through doorways & gates or additional fees may be payable at time of delivery.

Where particular delivery requirements are to be quoted, Schots will endeavor to obtain a quote for these services, although it may be necessary for our delivery team to discuss these needs directly and/or inspect the delivery site prior to quoting.

Adding additional items to your order after provision of a delivery charge or requests to send other orders with a delivery will incur further delivery charges.

Faulty or Damaged Items:

In the case of an item arriving broken or faulty, please get in contact with us within 48 hours of receiving the delivery so that we can investigate. We may request photos of the faulty/broken item to help us better understand the situation. 

*PLEASE NOTE - It is important that you inspect the items when the delivery arrives. If there are obvious signs of damage to outer packaging, do not accept delivery or sign for receipt and please email us at [email protected]

Pick Ups

At the time of purchase each customer will receive an approximate completion date for their order and goods will need to be collected within 14 days of this date.
If your plans change, Schots may need up to two weeks’ notice to negotiate a more appropriate collection date. If goods are not collected within 14 days, a storage fee may apply.

To ensure that goods are available for collection, 24 hours’ notice is essential.

Bookings must be made for collections. For more information please see our FAQ page

Clifton Hill Warehouse

63-69 Noone Street, Clifton Hill, 
Victoria, 3068, Australia
Google Maps Directions

Opening Hours (See Contact Us for Public Holiday hours)

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday  9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 9:00am - 4:00pm
Sunday 12:00pm - 4:00pm
Geelong Warehouse

36 Corio Quay Road, North Geelong, 
Victoria, 3215, Australia
Google Maps Directions

Opening Hours  (See Contact Us for Public Holiday hours)

Monday 8:00am - 5:00pm
Tuesday 8:00am - 5:00pm
Wednesday  8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm
Saturday 9:00am - 4:30pm
Sunday 10:00am - 4:30pm