Deliveries

Pick Ups

At the time of purchase each customer will receive an approximate completion date for their order and goods will need to be collected within 14 days of this date.
If your plans change, Schots may need up to two weeks notice to negotiate a more appropriate collection date. If goods are not collected within 14 days, a storage fee may apply.

• To ensure that goods are available for collection, 24 hours notice is essential.
• At this stage, Pick Ups are not available on Sundays.
• Bookings must be made for collections Monday to Saturday.

Deliveries

Schots Home Emporium offers a convenient home delivery service for our Melbourne Metropolitan customers. To ensure the protection of your delivery we only use reliable furniture removalists rather than couriers.

Unless specifically quoted our delivery does not include delivery above a ground floor level, unpacking, assembly & arrangement of furniture or removal of packaging or delivery to construction sites. It is the customer’s responsibility to ensure clear access for delivery & that items purchased will fit through doorways & gates or additional fees may be payable at time of delivery.

Where particular delivery requirements are to be quoted Schots will endeavour to obtain a quote for these services although it may be necessary for our delivery team to discuss these needs directly and/or inspect the delivery site prior to quoting.

Additions to sales orders after provision of a delivery charge or requests to send other orders with a delivery will incur further delivery charges.